EZIELTS

 (MUST be used with IELTS Listening Recording 1 - Click here)

 

 

SECTION 1 

Questions 1 – 8 

Complete the form below. 

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer. 

 

 

 

PACKHAM’S SHIPPING AGENCY – customer quotation form 

 

 

                                                                       Example 
                                                                       Country of destination:  Kenya

Name:  Jacob 1………… 

 

Address to be collected from:  2 …………  College, Downlands Rd

 

Town:  Bristol

 

Postcode:  3………… 

 

Size of container: 

 

 

 

 

                                          Length: 1.5m 

 

 

Width: 4 …………            Height: 5………… 

 

 

Contents:  clothes 

                       6 ………… 

                      7………… 

 

 

                                                                                Total estimated value: 8£………… 

 

 

 

 

 

 

 

 

 

 

 

 ---------------------------------------------------------------------------End of Section 1----------------------------------------------------------------------

 

 

 

Tapescript for IELTS Listening Recording 1 

 

(Please DO NOT read this transcript before listening to the recording and solving the above questions because this is NOT a part of the test and you will not see such transcript in the actual test. This is merely to improve & correct your understanding)

 

You will hear a telephone conversation between a customer and an agent at a company
which ships large boxes overseas. 

 

A  Good morning Packham’s Shipping Agents. Can I help you? 
B  Oh yes, I’m ringing to make enquiries about sending a large box, a container, 
back home to Kenya from the UK. 
A  Yes, of course. Would you like me to try and find some quotations for you? 
B  Yes, that’d be great. Thank you. 
A  Well first of all, I need a few details from you. 
B  Fine. 
A  Can I take your name? 
B  It’s Jacob Mkere. 
A  Can you spell your surname, please? 
B  Yes, it’s M-K-E-R-E. 
A  Is that ‘M’ for mother? 
B  Yes. 
A  Thank you, and you say that you will be sending the box to Kenya? 
B  That’s right. 
A  And where would you like the box picked up from? 
B  From college, if possible. 
A  Yes, of course. I’ll take down the address now. 
B  It’s Westall College. 
A  Is that W-E-S-T-A-L-L? 
B  Yes, ... college. 
A  Westall College. And where’s that? 

B  It’s Downlands Road, in Bristol. 
A  Oh yes, I know it. And the postcode? 
B  It’s BS8 9PU. 
A  Right ... and I need to know the size. 
B  Yes, I’ve measured it carefully and it’s 1.5m long ... 
A  Right. 
B  0.75m wide ... 
A  OK. 
B  And it’s 0.5m high or deep. 
A  Great. So I’ll calculate the volume in a moment and get some quotes for that. But 
first can you tell me, you know, verygenerally, what will be in the box? 
B  Yes there’s mostly clothes. 
A  OK. [writing down] 
B  And there’s some books. 
A  OK. Good. Um ... Anything else? 
B  Yes, there’s also some toys. 
A  OK and what is the total value, do you think, of the contents? 
B  Well the main costs are the clothes and the books – they’ll be about £1500 but 
then the toys are about another two hundred – so I’d put down £1700. 

 

 

 

 

 

 

 

 

 

 

 

 

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Answers: 

 

1 Mkere
2 Westall
3 BS8 9PU
4  0.75 m/metre(s)/meter(s) (wide) / three(-)quarter(s) (of) (a) metre/meter (wide) / 
 ¾ m (wide) / 75 cm(s) (wide)
5  0.5 m/metre(s)/meter(s) (high/deep) / (a) half (a) metre/meter (high/deep) / 
 ½ m (high/deep) / 50 cm(s) (high/deep)
6 & 7  in either order
(some) books 
(some) toys
8  1,700

Words in brackets are optional - they are correct, but not necessary. Alternative answers are 
separated by a slash (/).